Privacy Policy

Effective date: January 1, 2025

Brightora Home Care respects the information entrusted to us. This policy explains how we handle information when you browse our website, save services, place items in a browser cart, or contact our care desk.

Information you provide

When you contact us, we may receive your name, email address, phone number, message, service preferences, and scheduling details. Please share only information needed for your request.

Information stored in your browser

Fallows selections, cart contents, theme preference, and cookie consent are stored locally in your browser. This website does not send those preference values to Brightora’s server.

How we use information

We use inquiry information to respond, coordinate requested services, maintain business records, improve communication, and protect the website. We do not sell personal information or use it for unrelated advertising.

Retention and sharing

We retain inquiry records only as long as reasonably necessary for communication, service administration, legal obligations, and dispute resolution. We may share information with trusted providers who help operate communication or scheduling systems, subject to appropriate confidentiality duties.

Security

We use reasonable administrative and technical safeguards. No internet transmission can be guaranteed completely secure, so please avoid sending sensitive financial, medical, or government identification details through the contact form.

Your choices

You may ask us to access, correct, or delete personal information we hold about your inquiry, subject to applicable law. You can clear local browser storage through your browser settings.

Children and updates

The website is intended for adults arranging cleaning services and is not directed to children. We may update this policy when practices change and will publish the revised effective date.

Contact

Questions may be sent to [email protected] or our contact page.