Helpful answers
Questions, answered plainly.
What types of spaces do you clean?
We clean homes, apartments, studios, boutiques, salons, and small offices. Custom priorities can be discussed before scheduling.
Do you offer recurring appointments?
Yes. Weekly, biweekly, and monthly rhythms are available depending on the service and your space.
Should I provide cleaning products?
Brightora can bring the standard supplies needed for the selected service. Tell us about any product preferences during your conversation.
Do I need to be home?
No. We can agree on access instructions and priorities in advance, with a clear follow-up after the visit.
Can you clean homes with pets?
Yes. Please tell us about pets, access areas, and any rooms that need special consideration before arrival.
How are starting prices determined?
Catalog prices are starting points based on service type and duration. Final planning considers room count, condition, access, and priorities.
What does a deep clean include?
Deep services add attention to reachable trim, fronts, edges, high-touch areas, and details beyond routine maintenance.
How can I change a scheduled visit?
Contact the care desk as early as possible. We will review availability and explain any applicable scheduling terms clearly.